If your server has been Paused is means we have had an issue with your account and have temporarily suspended your server. While your server is paused you are unable to play on the server, however the files are still accessible.
Everything you need to know about billing on ServerFlex.
We accept credit and debit cards for both new server purchases at checkout and credit purchases. This tutorial is for adding credit to your account, if you would like to save your card to your account for easier transactions, please follow this tutorial.
We accept Paysafecard for game server purchases. You can use Paysafecard to top-up your account with credit, and then purchase your server with account credit. Please follow this tutorial to use your Paysafecard on ServerFlex.
No. Once a server is deployed it cannot move between pay monthly and pay hourly. You will need to deploy a new server if you would like to change billing type.
For monthly servers you should ensure Auto Renew is disabled on your server and leave the server, it will be removed from your account on your renewal date automatically and you will not be charged any more for this service.