Billing Do you support PayPal subscriptions? Yes! We support using PayPal as a monthly subscription. There is nothing special required to use PayPal as a subscription when you create your server - it will be automatically configured for recurring payments. What if I don't want to use a subscription? That's cool too!
Billing Where can I find the payments for my server? On each server there is a Billing tab on the horizontal menu. All payments made on the server can be found in here. This page also contains other settings such as auto-renew and resize.
Billing How do I add credit with a debit or credit card? We accept credit and debit cards for both new server purchases at checkout and credit purchases. This tutorial is for adding credit to your account, if you would like to save your card to your account for easier transactions, please follow this tutorial.
Billing How do I add credit with Paysafecard? We accept Paysafecard for game server purchases. You can use Paysafecard to top-up your account with credit, and then purchase your server with account credit. Please follow this tutorial to use your Paysafecard on ServerFlex.
Billing Can I swap between hourly and monthly billing? No. Once a server is deployed it cannot move between pay monthly and pay hourly. You will need to deploy a new server if you would like to change billing type.
Billing How do I cancel a server? For monthly servers you should ensure Auto Renew is disabled on your server and leave the server, it will be removed from your account on your renewal date automatically and you will not be charged any more for this service.
Billing What happens if I don't renew my server? If you choose not to continue hosting with us your server will not be deleted immediately. We understand that sometimes you just forgot to do something, or alternatively gaming may not be at the top of your priority list - that's why we give you a full 72 hours
Billing How do I add a credit or debit card? We highly recommend adding a card to your account so your renewals will work smoothly and you can purchase new servers without inputting your card details again
Billing Our Easy Refund Pledge We take pride in offering the best game hosting experience in the world, and we are so confident that you will love our services that we offer a 24 hours, no questions asked, easy refund period.
Billing What is the difference between hourly and monthly billing? If you are new to ServerFlex then you may be a little overwhelmed with the flexibility our platform offers; we are the only hosting provider in the world to offer short term flexible game hosting. In this article we will be explaining the difference between hourly and monthly billing.